| Enquiry | All price and delivery enquiries should be directed to: sales@sewingshops.co.uk. A firm price and delivery cost together with anticipated delivery time will be given. Details of the expiry of any offers will be offered as well. Any published price on the site is an invitation to treat and does not constitute a contract. No contract shall exist until a reply ( by Letter, Fax or email) has been received from Husqvarna Studio (Nottingham) giving firm prices, expiry and delivery dates. |
| Payment | We accept cheque, MasterCard, Visa and American Express credit cards, and Delta and Switch debit cards. Solo and Electron Cards are prohibited by the Card Issuers for Distance Selling. Your card payment will be processed on the day of ordering. VAT is included in all our prices. Our internet payment method is secure, however if you are nervous about paying over the Internet, you may fax your order to us on +44 (0) 115 9881552, or use our free phone no (UK only) 0808 108 5959. |
| Delivery | Please allow up to 28 days for delivery, though it is our intention to have them with you as soon as they are available. Goods are sent by 1st class post (UK orders), or courier. Goods for delivery outside the UK are sent by Airmail Small Packet. Delivery charges if applicable are notified to you at time of quotation. Many overseas countries apply duty to goods being imported. We have no control over this. If you are in any doubt contact your local Customs office.If the goods are not in stock at the time of receiving your order we will contact you with an expected delivery date, by email or phone. Payment is taken for out of stock items, automatically by the secure bank server. If you prefer to cancel an out of stock item, and pay for it when it is in stock, then please email sales@sewingshops.co.uk, and we will refund the out of stock amount back to your credit or debit card. |
| Returns Policy | If you wish to cancel anything you have purchased from us, you must let us know within 7 working days of receiving the goods, in writing. We will then arrange to refund you via the means of payment within 28 days. (For example, the goods are delivered on a Monday, you must give notice by the following Wednesday.) You must take reasonable care of the goods while in your care. We would ask that you make the goods available for collection by us, or our agents as advised at the time of receipt of your intention to cancel, unless you prefer to arrange for their return. * Design disks are not covered if the packaging seal is broken. Your payment card will be credited with the cost of the goods, but not the cost of shipping back (unless you ship them at your expense). For your protection we recommend that you use a recorded delivery service. Overseas customers MUST mark the customs declaration "returned goods - unsuitable" Failure to do this may result in the package attracting a customs charge, which will not be refunded. In the unlikely event that the goods we supply are faulty we will pay for the cost of returning them, unless you prefer replacement goods, which will be shipped at our cost. A refund will be made on receipt of the returned goods. This does not affect your statutory rights. To notify us our your intention to return goods click here *Goods should be returned to; Husqvarna Studio, 90 Lower Parliament Street Nottingham NG1 1EH. Tel: 0115 9881550, Fax 0115 9881552, quoting the order number. |
| Prices | All prices are correct, but are subject to alteration without warning. The price shown at the time of ordering will be the price charged to your payment card. |
| Taxes | All prices are inclusive of Value Added Tax (VAT @ 17.5%), where applicable. Vat is charged on all orders from the European Union. The site can only deal with vat included items, except for books which are zero rated. |
| Complaints | In the unlikely event you should have a complaint please e-mail: neil@husqvarnastudio.co.uk. Alternatively please write to us or telephone using the details given above. All complaints will be handled in a fair and professional manner. View our Privacy Policy |
| Copyright | Use of materials on this web site, including reproduction, modification or re-publication, without the prior written consent of Husqvarna Studio Nottingham is strictly prohibited. |
| Law and Jurisdiction | English Law governs the purchase of any goods from this site. By accepting our terms and conditions you are submitting the contract to the jurisdiction of the English Courts. |
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Our terms and conditions comply with the Distance Selling Regulations (Oct. 2000) |
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